CT 100 FAQ — Answers to All Your Questions

You must be at least 18 years old to register on CT 100. Registration by minors is strictly prohibited, and any underage account found will be closed immediately.

No. Under CT 100's policy, each person may only hold one account. Attempting to open multiple accounts may result in all accounts being suspended and any balances being forfeited.

Yes. After logging in, you can update your phone number, email, and password from your profile settings. To change your registered name, however, you'll need to contact the support team and may be required to submit an ID document.

CT 100 may request KYC verification for large withdrawals or to confirm account security. You'll need to submit a photo of your National ID or passport. Once verified, you'll have full access to all platform features.

Five consecutive failed login attempts will temporarily lock your account for 30 minutes. Your account may also be locked if suspicious activity is detected. In either case, please contact support@ct100.biz for assistance.

After logging in, go to Profile Settings and find the 2FA option under the "Security" section. From there, you can enable mobile OTP-based two-step verification. Once active, an OTP will be sent to your mobile each time you log in.

CT 100's advanced security system can detect login attempts from unusual locations or devices. In such cases, an alert is sent to your registered email and the session may be blocked.

The minimum deposit at CT 100 is ৳500. Your first deposit is eligible for a 100% welcome bonus of up to ৳10,000, so depositing a larger amount the first time will help you make the most of this offer.

Deposits via bKash, Nagad, and Rocket are usually credited to your CT 100 account instantly. Bank transfers may take 1–2 hours. If you run into any issues, please contact support.

CT 100 does not charge any fees on deposits. However, your mobile banking service or bank may apply their own transaction charges. Contact your payment provider for details on those fees.

The minimum withdrawal amount at CT 100 is BDT 1,000. The maximum daily withdrawal limit depends on your account level and verification status.

Common reasons a withdrawal may be delayed:

• KYC Verification Incomplete
• Bonus wagering requirements not met
• Payment details incorrect or mismatched
• Withdrawal Limit Exceeded

Contact our support team for any issues.

No. Bonus balance cannot be withdrawn until specific wagering requirements are met. Typically, you must wager the bonus amount a set number of times (e.g., 30x) before it becomes withdrawable. For full terms Terms & ConditionsView on -.

After your first deposit, 50 free spins are automatically added to your account. You can also earn free spins by joining various promotions and tournaments. Free spins must generally be used within 3 days.

To get the latest promo codes, visit our Latest Promotions Check the page regularly. Promo codes can be used during registration or when making a deposit.

Yes. All games on CT 100 are tested by accredited third parties and RNG (Random Number Generator) certified. Every game outcome is completely random and unbiased.

Yes. A demo mode is available on selected games, letting you play without using real money. However, winnings from demo mode cannot be withdrawn. Log in and play for real to win actual money.

Yes. The CT 100 app offers the same games, payment options, and features as the website, plus push notifications, faster loading, and biometric login.

Before installing on Android, enable the "Install from unknown sources" option (Settings > Security > Unknown Sources). You can turn it off again once installation is complete. If you have any issues, on the App page See the detailed guide.

Yes. CT 100 offers self-exclusion. You can request a temporary suspension (from 3 days up to 6 months) or a permanent account closure. For more information Responsible Gaming Visit the page.

Yes. CT 100's support team speaks Bengali and provides assistance in Bengali for users in Bangladesh. Our support team is available 24/7, every day of the week.

Send a detailed complaint to support@ct100.biz, including your account ID, a description of the issue, and any relevant screenshots. This helps us resolve it faster. CT 100 takes all complaints seriously and aims to respond within 48 hours.